Field & Maintenance Services

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ALWAYS CLOSE TO THE CUSTOMER

Our on-site services provide the benefit of comprehensive support for your equipment, from installation through to repair, and help you reduce downtime and maintain the operational readiness of your equipment.

INSTALLATION

Complex equipment needs to be expertly installed and commissioned to ensure its long lifetime. Our installation service includes: gear units set up, fastening on the base plate, and an establishment of the mechanical linkage with the neighbouring drive train components.

Your benefits at a glance:

High flexibility and an attractive cost-benefit ratio through a worldwide network of specially trained personnel
Extensive product know-how

COMMISSIONING

The professional commissioning of complex systems and drives is considered the foundation for a long lifespan. To this end, FLENDER offers a global network with qualified service personnel. Our commissioning service includes the startup of the gear unit as well as the alignment of the entire drive train.

Your benefits at a glance:

Precise commissioning by Flender experts supports a successful start to the product life cycle
Our expertise across the entire drivetrain supports proper alignment

INSPECTION

Inspection and preventive maintenance need to be carried out regularly, especially on machinery operating continuously in a harsh environment. The goal of inspection service is to identify and assess the actual equipment condition by either visual inspection or endoscopic inspection of the internals. A final report with action recommendations is included.

Your benefits at a glance:

Support for the early identification of potential issues through visual and endoscopic inspections
Inspection intervals adapted to operating conditions
Support for long-term equipment operation through proactive monitoring

PREVENTIVE MAINTENANCE

Our maintenance service supports you in maintaining equipment availability. Regular maintenance activities based on product age and operating hours help maintain a reliable operating condition.

Your benefits at a glance:

Support for maintenance planning with scheduled downtime
Maintenance intervals adapted to operating conditions
Support for the reliable operation of machinery and equipment

CORRECTIVE MAINTENANCE

To resolve unplanned machine downtime in a short period of time, we offer repair services for your equipment worldwide, including emergency support if required. This service includes troubleshooting, identification of the root cause, and the repair or replacement of defective components. A report is issued upon completion.

Your benefits at a glance:

Support for high equipment availability
Repairs performed to the high-quality standards of the original manufacturer
Transparency regarding completed work and used parts through repair reports

SPECIAL INVESTIGATION

If you wish to receive information on the error cause which goes beyond the scope of a standard repair, there is an option of ordering a special investigation. The purpose of a special investigation is not only to identify the failure cause but also to determine sustainable countermeasures.

Your benefits at a glance:

Support in identifying root causes of failures
Contribution to the prevention of recurring and consequential failures
High transparency in the event of cost-intensive incidents