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Flender offers comprehensive services for gear units and couplings over their entire life cycle. In addition to our classic services such as spare parts services, repairs and maintenance, technical support, and various retrofit and modernization options, we help you shape your digital future with our Diagnostic Services.
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The FLENDER customer service portfolio.
Service 1/4
GEAR UNIT SETUP
Expert installation and commissioning ensure a long working life of your equipment
Your benefits at a glance
- Highly flexible service and an excellent cost-benefit ratio thanks to worldwide network of specially trained personnel
- Extensive product know-how & operational training of your personnel
- Smooth operation of your equipment
Our FLENDER services
Expert installation by FLENDER specialists for smooth operation of your equipment. Our installation service includes gear unit setup, fastening on the base plate and an establishment of the mechanical linkage with the neighboring drive train components
Our FLENDER specialists ensure an ideal commissioning of your gear unit to start the lifecycle of your equipment in an efficient, safe and well performed way. This service covers installation check, entire drive train alignment, connection to the power line, oil filling and a test run.
Service 2/4
NORMAL CONDITION
Scheduled & preventive maintenance intervals ensure optimal plant performance.
Your benefits at a glance
- Scheduled maintenance downtimes instead of unplanned outages
- Optimized plant and machine performance
- Planning of inspection and maintenance intervals to suit operating conditions
- Specific recommendations for actions as well as early error warnings
Our FLENDER services
Scheduled maintenance downtimes instead of unplanned production stoppages. Visual and endoscopic inspections of the internals ensure to identify and assess the actual equipment conditions.
PREVENTIVE MAINTENANCE
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Increase the lifetime of your equipment by having the core components checked out regularly. Our regular maintenance measures defined based on the product‘s age and operating hours will help you keeping equipment in optimal operating conditions.
CONDITION MONITORING SERVICES (PREDICTIVE MAINTENANCE)
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Higher plant availability and reliability thanks to continuous monitoring and transparency. Our condition monitoring systems DX500 & DX2000 allow condition-based maintenance of your gear unit.
Service 3/4
INCREASED WEAR
Quick and suitable fault correction services to resolve unplanned equipment downtimes.
Your benefits at a glance
- Spare parts of original manufacturer quality
- Increased productivity thanks to plannable and fast repair works
- Prevention of stoppages by replacement of critical parts
- More reliable production
Our FLENDER services
SPARE PARTS & REPAIR PACKAGES
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Individually assembled and predefined spare parts and repair packages ensure that defective components can be replaced quickly.
GENERAL OVERHAUL & REPAIR SERVICES
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Restore the functionalities of your equipment through repair or replacement of the damaged parts or assembly groups.
MOBILE MEASUREMENTS
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Increased plant availability and reliability ensured by condition monitoring. Measurements are carried out using hand-held devices onsite by FLENDER service professionals e.g. in troubleshooting cases.
CORRECTIVE MAINTENANCE
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Corrective maintenance to resolve unplanned equipment downtimes as quickly as possible – in form of an emergency service if necessary.
Service 4/4
END OF LIFECYCLE
Retrofit and Modernization services to increase equipment availability and optimize investment costs.
Your benefits at a glance
- Optimized investment costs
- Increased equipment availability
- Lower downtime risks and reduced unplanned standstill times
- Retrofit and modernization for both FLENDER and third party gear units
Our FLENDER services
RETROFIT OF A GEAR UNIT
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Retrofit existing products and systems with state-of-the-art technology. In this case, best suitable gear units are selected from our current product range. We offer an option of extending the liability for defects beyond the normal period.
REPLACEMENT OF A GEAR UNIT
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Replace your gear-unit one-to-one in case of old and tried-andtested configurations or use spare gear units to minimize unplanned downtimes. The FLENDER spare gear unit ensures to have it at hand onsite immediately when needed, for example in case of a defective gear unit.
MODIFICATION OF PARAMETERS
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Customized solution for greater efficiency and modernization of your gear unit. Modification of parameters is an optimal choice in case the existing gear unit has to be modified to fit with a new working machine.
CORRECTIVE MAINTENANCE
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Expert installation by FLENDER specialists for smooth operation of your equipment.