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How It Works: 3 Steps to Smarter Maintenance
1
Start the Conversation
Find Alfred in the bottom right corner of our service websites. Click to open and start your consultation.
2
Share Your Equipment Details
Provide your gear unit serial number and email address. Alfred instantly accesses your equipment specifications and delivery year.
3
Receive Your Personalized Report
Within minutes, receive a detailed service recommendation via email, including guidance about inspection and suggested spare parts.
HERE’S WHAT YOUR SERVICE RECOMMENDATIONS COULD LOOK LIKE:
Instant Intelligence at Your Fingertips
Alfred captures your gear unit status in minutes, identifying when critical parts like bearings, seals, and gear sets may approach wear limits. Submit your serial number and receive detailed recommendations via email. No technical expertise required. What you get: Immediate email delivery • Equipment age analysis • Typical lifecycle patterns
Instant Intelligence at Your Fingertips
Alfred captures your gear unit status in minutes, identifying when critical parts like bearings, seals, and gear sets may approach wear limits. Submit your serial number and receive detailed recommendations via email. No technical expertise required. What you get: Immediate email delivery • Equipment age analysis • Typical lifecycle patterns
Proactive Planning That Prevents Problems
Stop reacting to failures. Alfred recommends the right inspection approach - from Remote Expert video calls to on-site evaluations - and tells you which spare parts to stock. Plan maintenance during scheduled outages instead of scrambling during production. What you get: Inspection recommendations • Strategic spare parts lists • Scheduled downtime optimization
Proactive Planning That Prevents Problems
Stop reacting to failures. Alfred recommends the right inspection approach - from Remote Expert video calls to on-site evaluations - and tells you which spare parts to stock. Plan maintenance during scheduled outages instead of scrambling during production. What you get: Inspection recommendations • Strategic spare parts lists • Scheduled downtime optimization
Measurable Cost Savings and Uptime Gains
Avoid emergency repairs, rush shipments, and production losses from unplanned failures. Alfred's early warnings help you plan maintenance proactively, preventing costly surprises. Extend equipment lifespan through timely interventions, all at zero cost to you. What you get: Prevented emergency repairs • Extended equipment life • Zero cost barrier
Measurable Cost Savings and Uptime Gains
Avoid emergency repairs, rush shipments, and production losses from unplanned failures. Alfred's early warnings help you plan maintenance proactively, preventing costly surprises. Extend equipment lifespan through timely interventions, all at zero cost to you. What you get: Prevented emergency repairs • Extended equipment life • Zero cost barrier
Powered by decades of expertise
Alfred’s recommendations aren’t guesswork - they’re based on decades of service data across every major industry where FLENDER gear units operate: mining, cement, water treatment, chemical processing, power generation, and more. Every recommendation reflects patterns observed in thousands of operating gear units worldwide, filtered through 125 years of mechanical engineering expertise.
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and more FLENDER gear units operating globally
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years of drive technology expertise
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hours a day, 7 days a week availability for service recommendations
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minutes maximum to receive personalized recommendations
FAQ
Common Questions About Alfred and the service recommendations
Simply provide your gear unit's serial number, type, size, shipping data, email address, and company name. Alfred will handle the rest by accessing FLENDER's equipment database. To enhance our service and connect you with local experts, you may also add your telephone number and country.
Service recommendations typically arrive within minutes of submitting your information. In case of need, please check your spam folder.
Alfred will identify warranty-covered equipment and adjust recommendations accordingly - no unnecessary service suggestions for equipment still covered (by warranty).
Currently, Alfred specializes in FLENDER gear units. For questions about other equipment, Alfred can connect you with human experts who can assist. Please actively request to be contacted and provide your telephone number with international telephone country code, your country, email address, and company name. This allows us to directly connect you to our local experts.
No. Alfred's service recommendations are complimentary for all FLENDER equipment owners.
Your recommendation includes direct contact information who can connect you with our FLENDER service experts. They are happy to help with quotes, schedule services, or answer technical questions.
Currently, Alfred analyzes based on equipment specifications and typical lifecycle patterns. Integration with AIQ sensor data for FLENDER ONE customers is coming soon.