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Diagnostic Services

 DS Mobile

Increased plant availability and reliability ensured by condition monitoring

Mobile Services offer a flexible and cost-effective solution for Standard and Application-specific Gear Units. Measurements are carried out using hand-held devices on site by FLENDER service professionals at regular intervals or when required e.g. in troubleshooting cases. Data evaluation and diagnosis are carried out by our competent expert team.

Your benefits at a glance:

  • Plannable maintenance activities
  • Optimized spare parts management
  • Reduced maintenance costs through early detection of wear-related anomalies

 

Brochure Flender CM

Flyer Flender CM

Overview Flender CM

Remote Diagnostic Services (DS 2000 & DS 4000)

 

Increased plant availability and reliability ensured by continuous monitoring and transparency

With online Condition Monitoring systems, FLENDER provides a diagnostic tool optimally tailored to the individual requirements of plant operators. Our Remote Monitoring Services enable condition-oriented maintenance. Diagnostic know-how from drive experts, combined with the Siemens SIPLUS CMS hardware, considerably expands the options of normal machine protection.

DS 2000 is designed for applications such as belt conveyors, bucket elevators, compressors, pumps, water turbines and many others.

DS 4000 is an optimal solution for demanding applications such as cement, cranes, mining. DS 4000 is the right choice to monitor complex drive trains.

  • Reduced maintenance costs through early detection of wear-related anomalies
  • Avoiding failures caused by mechanical overloads

How it works:

  • Online data collection and recording
  • Transfer of the measured data to our Expert Center by secure data communication
  • Qualified data analysis and diagnosis by our experts
  • Concrete action recommendations as well as early warnings in the event of failure
  • Your benefits at a glance:
  • Plannable maintenance activities
  • Optimized spare parts management

 

Reference Flender CM

Technote Vibration Sensor Technology

Brochure Flender CM

Flyer Flender CM

Overview Flender CM

Support and Consulting Services

 Technical Support

Our specialists offer support in resolving any issues relating to functionality or the operation of products

Technical queries about products can arise at any time. Our specialists will provide you with individual technical support via telephone or e-mail for all questions concerning the function, handling, application and troubleshooting of Mechanical Drives products.

Your benefits at a glance:

  • High planning reliability
  • Optimal engineering efforts
  • Improved availability of machinery

Spare Parts Services

 Spare parts on demand

Quick support when you need spare parts

To be able to supply you with spare parts at short notice, we keep numerous spare parts in stock – ready to dispatch anywhere in the world. We are offering express delivery of parts for urgent cases.

Your benefits at a glance:

  • Spare parts of original manufacturer quality
  • Supply of spare parts on demand for up to 10 years after product discontinuation

 Spare part and repair packages

Individually assembled spare parts packages ensure that defective components can be replaced quickly

FLENDER offers tailored spare part and repair packages for standard and application specific gear units. The packages are predefined and contain the right set of components - including the suitable mounting accessories - for the respective type of breakdown. Thus the plant operators can prepare, which will help to prevent particularly expensice machine downtimes.

Your benefits at a glance:

  • Plannable repair activities
  • Improved plant availability
  • Increased productivity thanks to reduced maintenance time
  • Reliable spare parts availability

 

Brochure spare part packages for large gear units

Info spare part Packages for large gear units

 Asset Optimization Service

Individual spare parts provisioning concepts based on a risk assessment conducted jointly with the customer

In order to help you achieve an optimum balance between plant availability and capital, we are offering you individual concepts on spares provisioning. Based on the analysis of plant inventory and available spares in stock we develop tailored recommendations for actions.

Your benefits at a glance:

  • An optimized inventory enables short reaction times and thus a maximized availability of the machinery
  • Reducing stocks of spare parts helps to cut costs

Repair Services

 Repair analysis

Greater transparency with repair analysis

With repair analysis service we are offering a complete product assessment including recommendation for action as well as a preliminary estimation of repair cost and duration.

Your benefits at a glance:

  • Transparency over the services carried out through reports
  • Greater degree of planning reliability

 Standard repair

Our service specialists are the right people to contact in case your product develops a defect

The standard repair service includes all necessary measures to investigate the condition of a product and restore its functionalities through either repair or replacement of the damaged parts or assembly groups.

Your benefits at a glance:

  • Repairs on the high-quality level of the manufacturer
  • Transparency over the services carried out and the parts used through repair reports
  • Worldwide network of certified workshops

 General overhaul

Enhanced productivity of machines and plants due to more efficient components

Within the general overhaul we assess the current condition of equipment, perform an oil change, replace all wearing and aging parts according to their specified lifetime and prepare a detailed report.

Your benefits at a glance:

  • Prevention of downtimes due replacement of consumable parts
  • Reduction of unscheduled plant down times
  • More reliable production
  • Improved plant availability
  • Reduction of lifecycle costs

Field and Maintenance Services

 Installation

Expert installation by FLENDER specialists for smooth operation of your equipment

Complex equipment needs to be expertly installed and commissioned to ensure its long lifetime. Our installation service includes gear units set up, fastening on the base plate, an establishment of the mechanical linkage with the neighbouring drive train components.

Your benefits at a glance:

  • Highly flexible service and an excellent cost-benefit ratio thanks to worldwide network of specially trained personnel
  • Extensive product know-how

 Commissioning

Expert commissioning by FLENDER specialists for smooth operation of your the equipment

Complex equipment needs to be expertly installed and commissioned to ensure its long lifetime. FLENDER is offering a worldwide network widely experienced commissioning personnel to provide you with this service which covers installation check, entire drive train alignment and connection to the power line, oil filling and a test run.

Your benefits at a glance:

  • Highly flexible service and an excellent cost-benefit ratio thanks to worldwide network of specially trained personnel
  • Extensive product know-how

 Inspection

Scheduled maintenance downtimes instead of unscheduled production stoppages

Inspection and preventive maintenance need to be carried out regularly, especially on machinery operating continuously in a harsh environment. The goal of inspection service is to identify and assess the actual equipment condition by either visual inspection or endoscopic inspection of the internals. A final report with action recommendations is included.

Your benefits at a glance:

  • Scheduled maintenance downtimes instead of unscheduled production outages
  • Planning of inspection and preventive maintenance intervals to suit operating conditions
  • Optimum plant and machine performance

 Preventive maintenance

Increase the lifetime of your equipment by having the core components checked out regularly

Maximize your equipment availability by choosing our preventive maintenance service. Regular maintenance measures defined based on the products' age and operating hours will help you keeping equipment in optimal operating condition.

Your benefits at a glance:

  • Scheduled maintenance downtimes instead of unscheduled production outages
  • Planning of inspection and preventive maintenance intervals to suit operating conditions
  • Optimum plant and machine performance

 Corrective maintenance

Corrective maintenance ensures optimum availability of industrial plants around the world

To resolve unplanned equipment downtimes as quickly as possible we are offering a fault correction service for your equipment worldwide – in the form of an emergency service if necessary. The scope of this service includes troubleshooting, error cause identification, repair or replacement of defective components and provision of a final report.

Your benefits at a glance:

  • Improved plant availability
  • Repairs on the high-quality level of the manufacturer
  • Transparency over the services carried out and the parts used through repair reports

 Special investigation

Our experts always get to the bottom of the problem

If you wish to receive information on the error cause which goes beyond the scope of a standard repair, there is an option of ordering a special investigation. The purpose of a special investigation is not only to identify the failure cause but also to determine sustainable countermeasures.

Your benefits at a glance:

  • Identification of fault causes
  • Reduction in the incidence of expensive consequential and repeat faults
  • Complete transparency when faults become costly

Retrofit and Modernization Services

 Replacement of a legacy product with a state-of-the-art product

Retrofit existing products and systems with state-of-the-art technology

Often it is possible to replace legacy equipment with state-of-the-art products from FLENDER. In this case, best suitable gear units are selected from our current product range. If any modifications are necessary, these can be carried out at the FLENDER factory or on site. We are offering an option of extending the liability for defects period beyond the normal period

Your benefits at a glance:

  • Optimal investment costs
  • Increased equipment availability
  • Improved spare parts availability for the actual product line
  • Less maintenance effort for advanced product lifecycle
  • Lower down time risks and reduced unplanned down time

 

Reference Aalborg

 One-to-one replacement of a state-of-the art product

Spare gear units to minimize unplanned down time

We are offering you spare gear units based on your demand, for example, to replace defective equipment or for stocking on site to have it at hand and immediately available when needed. We are offering an option of extending the liability for defects period beyond the normal period.

Your benefits at a glance:

  • Improved plant availability
  • Plug-and-play solution

 One-to-one replacement of a legacy product

Particularly ideal for old and tried-and-tested configurations

The option of retrofitting a one-to-one duplicate of the original gear unit can be attractive in special cases, particularly for drive trains that have already reached a very long lifetime. In this case, original gear units are replaced by an identical new ones. This option is available for example for product ranges REDUREX and DURUNORM.

Your benefits at a glance:

  • The core features of tried-and-tested drive trains remain unchanged
  • Increased equipment availability
  • Lower down time risks
  • Reduced unplanned standstill times

 Modification of parameters

Customized solution for greater efficiency

Modification of parameters is an optimal choice in case the existing gear unit has to be modified to fit with a new working machine. In this case, for example, a gear unit ratio, torque or shaft dimensions can be modified depending on the specific production and machine requirements.

Your benefits at a glance:

  • Increased equipment availability
  • Investment costs are lower compared to a new product

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