About Supply Chain Management

Supply Chain Management (SCM) at Flender is focused on making a substantial and lasting contribution to the success of our business activities.The primary goal of SCM activities is to ensure the availability and quality of the materials and services required to serve our customers, at competitive prices.

In order to achieve this goal, we have a globally balanced, locally anchored and top performing supplier network, a focus on global functional excellence in implementation, and a cross-functional approach for optimal utilization of the innovation power of our suppliers.

 

Supplier at Flender

Flender concentrates in all of its businesses on only the best suppliers. In selecting our suppliers we emphasize factors like Total Cost, quality, productivity & innovation and environmental awareness and compliance with our standards in the supply chain. In the long term we cooperate only with suppliers who place as much value on Sustainability as we do. In order to continuously monitor and improve the performance of our suppliers we utilize a consistent Supplier Management System.

 

Basic Information for Suppliers

We want to do business with the best players on the market. The best suppliers themselves have the best sub-suppliers. That’s the sort of international network we need.

That is why we expect that...

• each supplier supports Flender’s Supply Chain Management

• each supplier is interested in a long-term strategic partnership with Flender

• each supplier develops according to Flender's needs

• each supplier provides Flender with innovation

 

That is why we provide…

• opportunities to become a technology leader. You can apply know-how from our collaboration to other parts of your business

• opportunities to expand your portfolio. We open the door for you to new market segments

• access to global markets. Flender serves customers on a global basis

• benefits from long-term contracts and higher volumes to preferred suppliers

• cooperation with a financially stable partner

 

Supplier Management

A comprehensive Supplier Management Systematic is the basis for optimizing the relationship between Flender and our suppliers. Supplier Management is thus a crucial factor for the safeguarding of the competitive advantage for Flender through a continuous improvement of our supplier base.

Supplier Management

 

Flender Conditions of Purchase

Purchase Conditions: PDF

 

Tools for suppliers

Global strategic procurement collaboration platform SCM STAR

Innovations have always formed the basis for our success. Flender products and services benefit from new technologies and the digital transformation. We as Supply Chain Management at Flender want to use digital innovations to strengthen the cooperation with all our stakeholders.

Since January 2017, the existing procurement tool landscape (eRfX/eAuctions via IBX, click4suppliers easy) has been replaced step by step with the new strategic procurement platform SCM Strategy And Realization (SCM STAR).

Please note that suppliers can only get access to SCM STAR by invitation from Flender Procurement. If you are an existing Siemens or Flender supplier, please contact your respective buyer. In case you want to become a supplier for Flender, we are happy to welcome you to a discussion with our experts from Supply Chain Management on the next exhibition or trade fair.

Tools for suppliers

 

Preferred Suppliers

Flender prefers and awards suppliers which are best in class in Quality, Logistics, R&D and Innovation and Account Management and are able to fulfill our expectations in these categories:

Quality

• Consistently low ppm level

• Consistently low incident rates

• Low gross and net Non-Conformity Costs (NCC)

• High score for Quality in the yearly supplier performance evaluation (≥ 80/100)

• Efficient handling of quality claims

• Zero defect culture / quality awareness / continuous improvement track-record

• Effective support in failure diagnosis and root-cause-analysis

 

Logistics

• Consistently high level of delivery reliability

• Consistently high level of delivery capability

• Flexible

• Consignment stock and/or other logistic models are offered

• Conforming packaging quality

• High Delivery quality: e.g. packing note, labeling, etc..

• High score for logistics in the yearly supplier performance evaluation (≥ 80/100)

• Electronic integration

• Willingness to cooperate in logistics (optimization) projects

 

R&D and Innovation

• Delivers innovation in process and/or product

• Willingness to invest resources in innovation for Flender

• Creative and offers new perspectives

• Is proactive and comes with innovation to Flender first

• Cutting edge technical capability

• Knowledge of state-of-the-art of technology in the market

• Digitalisierung als Priorität auf der Agenda

 

Account Management

• Excellent support to all (technical, commercial and financial) functions

• Respects and satisfies requirements from different roles (engineering, quality, procurement, etc,).

• High degree of customer intimacy: understands our business and advocates for us in the own organization

• Fast and accurate responses

• Proactive and anticipative

• Professional and compliant

• High score for commercial & technical criteria in the yearly supplier performance evaluation (≥ 80/100)